OK... I'm sorry to be the bearer of bad news, but here we go.
I phoned Naperville yesterday to check (yet again) on the strap order. This time, I was informed that the box of 50 had in fact shipped weeks ago, and was 'delivered' to my rear door on July 26th. I never received a notification of shipment from Naperville, or (even more oddly) of the shipment from FedEx, where I have an account that alerts me when packages are on their way to me. The shipment notification and subsequent confusion about whether the order had been filled over the last three weeks was blamed on the changeover in MB's 'ordering' system (related to EPC replacement?? no idea...). #rage
So.. bottom line, since Napervilles system now shows that this order has been 'completed' and 'delivered' they have to work with FedEx to resolve the missing box. Since the order is complete, I can't even cancel it and just wash my hands of it at this point. So.. here is what I am going to offer to you patient guys out there still waiting.
Two options:
1) Wait till I figure this out and can ship your struts and straps together
[DEFAULT]
2) I can ship you your strut order, then drop your straps into an envelope when they arrive and mail em off to you
As noted above I will assume you are interested in 1 until you reach out and let me know otherwise. Please send me a PM, as that is easier to keep track of then replies to this thread!
Again sorry for the delay with all this! We'll get through it eventually.
Photo of everyones struts ready to go, and waiting on the straps.