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Private message don't appear in the Sent Item box

500AMM

500E explorer
Member
Hi.

I sent a private message today, but it doesn't appear in the Sent Item box. What could be the reason?


Cheers
-arnt-
 
I am not sure why this would be a problem. I just logged into my own personal messages area and can see all Sent messages and inbox messages with no problem, even those I sent a week or two ago.

Does your browser's privacy/security settings somehow need to be changed or tweaked? Are you using Firefox? Any browser should work fine (Chrome, Internet Explorer, Firefox, Safari, etc.)

Regards,
Gerry
 
I checked the general settings and the box for storing sent items was not ticked off.

Problem solved - many thanks! :-)

-arnt-
 
Good to know about this. Evidently this may be unchecked by default for all users -- I will go and check the global PM settings to make sure that everything is in order and it's maintaining sent messages. There are just SO many settings to tweak. Still working through all of this, but my focus lately has been getting the attachments on the messages.

Cheers,
Gerry
 

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