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Using Forum Comments to Beat Down Sellers on Pricing

gerryvz

Site Honcho
Staff member
ADMIN UPDATE: I broke all of the posts pertaining to the "forum beat-down" issue out of KarlC's OWNER thread to its own, new thread that can be focused on this topic. Sorry for the diversion, Karl, but hopefully this un-clutters your thread on your wonderful new car !!



I was alerted from a knowledgeable party about a thread on Benzworld, where Janos_z (the seller) felt that commentary on this board when captruff originally noticed & posted this car for sale by janos_z, that the commentary here at the 500Eboard negatively affected his selling price.

:watchdrama:

Here's the original thread as posted by captruff.... Of course there was no relation between captruff & janos_z.....captruff was just alerting folks at the time that the car was for sale.

http://www.500eboard.com/forums/sho...500E-Black-Black-88kmi-17k-(San-Francisco-CA)

So kudos again on #3 KarlC!! Well bought!
 
Re: OWNER - KarlC - 3rd times the charm ?

Gerry,
I was not aware of this, Janos did not bring it up to me. We talked our passion for cars, test drove his beloved and well cared for 500E in the beautiful city of San Francisco. I went over the car with a fine tooth comb, Dougs code reader and called Glen for back up. As I said at the start of this thread, I had my eye on this car for some time but the time was bad for me. When it did not sell and the time was right for me I jumped on it.

Doug summed it up well in his below comment......

Yeah BIG thumbs up from me. It is a real beauty in essentially showroom condition - Glen and I both commented .... it is hard to believe it sat for sale for several months in a major metropolitan city like SF. the few very (very) fine scratches will be removed in a near term detail session. Will be really cool to see it evolve with lowering and the new wheels. It will then look a little less gentlemanly :D

Doug
 
Re: OWNER - KarlC - 3rd times the charm ?

Hey, it is your duty as a buyer to negotiate the best price you can on any car you buy. If the seller is mad about getting beat up, that's his problem ... he didn't have to sell the car for what he did. Negotations are always two way, or else they don't happen.

But to express sour grapes and blame a lower sales price on a few comments made on a forum, in my opinion is both inaccurate and ludicrous.

A car sells on its own merits, and ONLY for both what a buyer and seller agree to exchange. And on the reputation & credibility of the seller. I remember when I sold my 300SEL 6.3, sight unseen and no PPI, to an east-coast buyer. The transaction was done 100% via e-mail, and FedEx (how I received the bank check). I never even spoke to the buyer on the phone ... until about a month after the transaction was completed, when the buyer called me to tell me how great the car was and that it was everything it was advertised/described as. Made me laugh at the time that the first time I spoke to the seller was well after the transaction. But it also goes to show that my reputation in the M-100 community was such that a buyer would make a huge purchase without even a PPI, based solely on my description.

We have such a culture of blame in this country. Everything is always the fault of someone else. People need to take responsibility for their actions, and their decisions. This "sour grapes" crap expressed on Benzworld about this forum is just nonsense.
 
Re: OWNER - KarlC - 3rd times the charm ?

Interesting. There was very little commentary about that car, only 2-3 posts and not much said about it, and no serious negative comments. Methinks Janos was a bit oversensitive. He could have posted better photos and/or responded to the comments, but he did not. Geez. I mean, it isn't like the infamous Rosewood car that has been pretty well bashed (and, AFAICT, with good reason). And he also could have stuck to his asking price, since it turned out to be better than it appeared in the photos.

:watchdrama:
 
Re: OWNER - KarlC - 3rd times the charm ?

I don't think Janos was upset by the comments made, he did not act like it to me. I think the point he was trying to make on BenzWorld has been talked about here also, car owners overly nick picking other cars that are for sale.

I might be wrong, but whatever the case he did get beat up pretty bad on the price even before I got to him, so it worked in my favor. I'm sure it would have sold for much more if it was marketed better, maybe it was more important to him that it went to good home?

In the end its sitting in a nice warm garage patiently waiting to be dress up with a few new items and putting a smile on my face every time I see it.
.
 
Re: OWNER - KarlC - 3rd times the charm ?

I'm sure it would have sold for much more if it was marketed better, maybe it was more important to him that it went to good home?
Exactly my point -- it's not the forum's fault ... it's the seller's fault for not having his act together and maximizing the sale through effective marketing. It's an "easy out" to blame a forum.

If you want to sell a car for top dollar -- advertise it in the right places, document it with dozens of clear, detailed photos, provide receipts to back up the work done, lay it out clearly for the buyer to connect the dots.


In the end its sitting in a nice warm garage patiently waiting to be dress up with a few new items and putting a smile on my face every time I see it.
Honestly speaking ... that is all that matters. I know that folks like the Vookster and Derf feel the same way.
 
Re: OWNER - KarlC - 3rd times the charm ?

It also helped that the car was purchased by the absolute, uncontested King of Amazing Deals.

:wootrock:
 
Re: OWNER - KarlC - 3rd times the charm ?

I know that folks like the Vookster and Derf feel the same way.
I can't speak for Derf, but I can't wipe the kid grin of my face each time I see my whip and that's on a daily basis, going on 8 years now.

Sheeeit, I've spend many evenings just sitting in the lawn chair in the garage with a beer and a cigarette and just gawking at the damn thing from every angle. The fender watching alone can last and last. The only other item that can involve my time like that is my girly...and y'all have seen what she looks like.
 
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Re: OWNER - KarlC - 3rd times the charm ?

It also helped that the car was purchased by the absolute, uncontested King of Amazing Deals.

:wootrock:

Thanks Dave, I love the hunt, but one of my favorite saying is ......

It doesn't matter how much money you make ..... what matters is how much you spend.
.
 
Re: OWNER - KarlC - 3rd times the charm ?

Hey, it is your duty as a buyer to negotiate the best price you can on any car you buy. If the seller is mad about getting beat up, that's his problem ... he didn't have to sell the car for what he did. Negotations are always two way, or else they don't happen.

But to express sour grapes and blame a lower sales price on a few comments made on a forum, in my opinion is both inaccurate and ludicrous.

A car sells on its own merits, and ONLY for both what a buyer and seller agree to exchange. And on the reputation & credibility of the seller. I remember when I sold my 300SEL 6.3, sight unseen and no PPI, to an east-coast buyer. The transaction was done 100% via e-mail, and FedEx (how I received the bank check). I never even spoke to the buyer on the phone ... until about a month after the transaction was completed, when the buyer called me to tell me how great the car was and that it was everything it was advertised/described as. Made me laugh at the time that the first time I spoke to the seller was well after the transaction. But it also goes to show that my reputation in the M-100 community was such that a buyer would make a huge purchase without even a PPI, based solely on my description.

We have such a culture of blame in this country. Everything is always the fault of someone else. People need to take responsibility for their actions, and their decisions. This "sour grapes" crap expressed on Benzworld about this forum is just nonsense.


I'm a little late to this party, but I think I do need to step in here and clarify some things. First off, geez, Gerry, you first complain about a "culture of blame in this country" and then you rip into me and blame me for not doing a better job advertising my car, while also calling my post on Benzworld "sour grapes crap" for good measure. Thanks, buddy. Glad to see that my comment about hair-trigger negativity was SO far off base...

You should go back and re-read my Benzworld post, because it sounds like maybe you misunderstood it the first time. To be clear, I'm not blaming this forum specifically for anything, but I do stand by what I posted about beating each other up on pricing. I'm not alone on this -- there have been numerous other posts on the tendency of enthusiast forums to get super nit-picky and to make overly negative assumptions about cars for sale. I see it all the time on Bringatrailer, too, in the comments section (which is a cool website with a daily newsletter that you guys should all check out). So yes, I do have a problem with this tendency to get negative, because, much like gleefully kicking over someone else's sandcastle on the beach, it serves no constructive purpose.

What Karl says about timing is true. He caught me at the perfect time to get a great deal from me. He didn't have to beat me up on the price, because someone else had done that for him: I had just had an exasperating set of phone calls and email exchanges with an out-of-state buyer who had committed to buy the car, then backed out, then came back, then backed out again. I also had family issues that needed my attention. And the general reaction to my car both here and on the Benzworld site was surprisingly lukewarm. These factors converged and I decided to be more flexible with the price than I had initially planned on, because I wanted to move on with my life and getting top dollar wasn't my #1 priority. Still, I didn't exactly give the car away, and I have no resentment about the price Karl and I had agreed on. We both know he got a great deal, and that's ok. I'm glad the car is no longer in my garage taking up space and being barely driven, and, more importantly, that it went to a cool guy like Karl instead of, say, the gentleman who had expressed interest in buying it as a "first car" for his 17-year-old son (yikes). So no hard feelings from my end, and I look forward to seeing how the car evolves under Karl's expertise and care.
 
Re: OWNER - KarlC - 3rd times the charm ?

Karl, you are one lucky guy I keep thinking...most folks can't get into even one nice 500E but you sir, tripled up on them !

Thanks for chiming in janos_z . It can be upsetting to hear negative comments from the folks who have never seen your car in person and as far as prices go, it's only up to you and the buyer to decide on what is fair...but the nit-picking; it's all part of the game and certainly nothing new, to this and most any other chat board for that matter, as you know.

Everyone has their opinions (sometimes based only on not-so-great pictures and heresay) and luckily we are free to express them all in this country (for now). All I can say is let it roll off of ya' and continue to be happy that someone as enthusiastic about the car like Karl will own and take only the best care of what appears to be a VERY NICE car. I think I speak for all of us in breathing a little sigh of relief that a 17 year isn't driving it now. 8-)
 
Re: OWNER - KarlC - 3rd times the charm ?

No...you WERE blaming this forum (and others like it) for beating up sellers on pricing. And that's fine with me. If you weren't blaming this forum you wouldn't have brought it up in the context of your own car's sale.

This forum (and the nit-picking of cars for sale) has saved many dozens of owners a LOT of money by pointing out flaws for prospective buyers that they otherwise wouldn't have seen. I include myself in that "many dozens" group who have been saved from making a costly mistake.

Bottom line is that we live in a capitalist republic. No one forces anyone to make a purchase. Purchase is what a buyer and seller agree on -- no one held a gun to your head to sell that car to Karl, no one held a gun to his head to buy it.

But to blame other prospective buyers (the circle jerker you mentioned) as wearing you down, your personal circumstances, and this forum (or forum nitpicking in general) as the reasons Karl got such a great deal...well, that reinforces my original point.

Sorry to be a bit harsh on this one, but I have to call it as I see it. It's not fair to throw blame around on all these other factors, when you were in the driver's seat on the final decision as to whether to accept Karl's offer or not.

Dr.No sat on his car for a couple of years before selling it, and I did same with my 300SEL 6.3 (both cars rarely got driven too). Neither needed to desperately sell the car and both were firm on the price floor. Perhaps you should have done same to have guaranteed your happiness.
 
Re: OWNER - KarlC - 3rd times the charm ?

No...you WERE blaming this forum (and others like it) for beating up sellers on pricing. And that's fine with me. If you weren't blaming this forum you wouldn't have brought it up in the context of your own car's sale.

This forum (and the nit-picking of cars for sale) has saved many dozens of owners a LOT of money by pointing out flaws for prospective buyers that they otherwise wouldn't have seen. I include myself in that "many dozens" group who have been saved from making a costly mistake.

Bottom line is that we live in a capitalist republic. No one forces anyone to make a purchase. Purchase is what a buyer and seller agree on -- no one held a gun to your head to sell that car to Karl, no one held a gun to his head to buy it.

But to blame other prospective buyers (the circle jerker you mentioned) as wearing you down, your personal circumstances, and this forum (or forum nitpicking in general) as the reasons Karl got such a great deal...well, that reinforces my original point.

Sorry to be a bit harsh on this one, but I have to call it as I see it. It's not fair to throw blame around on all these other factors, when you were in the driver's seat on the final decision as to whether to accept Karl's offer or not.

Dr.No sat on his car for a couple of years before selling it, and I did same with my 300SEL 6.3 (both cars rarely got driven too). Neither needed to desperately sell the car and both were firm on the price floor. Perhaps you should have done same to have guaranteed your happiness.

I don't understand where you're getting "blame" and "unhappy" from. I'm well aware of how negotiations and sales work; this wasn't my first car, nor was it my first nice old Mercedes, nor the first car I had sold. I never said anyone held a gun to my head, and I'm not "blaming" anyone for anything. I'm just expressing my views, which, I'm sure you'll agree, is protected by the First Amendment and all. Karl was a gentleman and a cool guy, I have no hard feelings about the sale or the price we negotiated, and the extra money I could have gotten if it had taken me a year to sell the car wouldn't have been worth it to me. You're being way too defensive about this, unfortunately.

I have no issues with nit-picking and constructive criticism when it's based in reality. What ruffles my feathers (IN GENERGAL, not specifically with my car's sale, though I used my car's sale as an example because it did happen in that context, too, to a small extent) is when people make stuff up and assume the worst. But to be clear, what's saved you, and me, and other buyers from "costly mistakes" weren't the nit-picky made-up comments, but the careful, fact-based critical comments by knowledgeable and eagle-eyed forum members that are thankfully more common. My issue is with the former, not the latter -- and this really isn't such a radical opinion to have, right?

Anyway, I hate making such a big issue about this, especially with regards to specific things like THIS forum and my OWN car. Those were just examples. My comments on Benzworld were intended to be more general observations about human psychology and there's really no need to take it so personally and be so sensitive about it. This is a great forum, you're all good people, I'm very happy Karl has my car now, and I have no desire to antagonize any of you.
 
Re: OWNER - KarlC - 3rd times the charm ?

Karl, you are one lucky guy I keep thinking...most folks can't get into even one nice 500E but you sir, tripled up on them !

Thanks for chiming in janos_z . It can be upsetting to hear negative comments from the folks who have never seen your car in person and as far as prices go, it's only up to you and the buyer to decide on what is fair...but the nit-picking; it's all part of the game and certainly nothing new, to this and most any other chat board for that matter, as you know.

Everyone has their opinions (sometimes based only on not-so-great pictures and heresay) and luckily we are free to express them all in this country (for now). All I can say is let it roll off of ya' and continue to be happy that someone as enthusiastic about the car like Karl will own and take only the best care of what appears to be a VERY NICE car. I think I speak for all of us in breathing a little sigh of relief that a 17 year isn't driving it now. 8-)

I agree totally. And when I'm ready to buy another 500E, I'll probably be turning to you all for some advice and assistance! :)
 
Re: OWNER - KarlC - 3rd times the charm ?

This will be my last post on the topic, but I want to back up my earlier points, where questioned.


I don't understand where you're getting "blame" and "unhappy" from. I'm well aware of how negotiations and sales work; this wasn't my first car, nor was it my first nice old Mercedes, nor the first car I had sold. I never said anyone held a gun to my head, and I'm not "blaming" anyone for anything. I'm just expressing my views, which, I'm sure you'll agree, is protected by the First Amendment and all. You're being way too defensive about this, unfortunately.

Here are your exact words from your Benzworld post:
There was even a thread started on this topic a few months back (though maybe it was on the 500E board, not here -- can't remember).

Having sold my pristine, low-mileage 500E a few months ago, I've had some recent experience with being beaten up on pricing by fellow forum members. While there were a number of helpful comments, there were also some people who didn't just nit-pick everything, but also jumped to incorrect conclusions with such self-assuredness at times that I found myself a bit disoriented. Example: they mistook a shadow on the coolant reservoir for "low coolant level" and just ran with that as if it were a fact. In the end, I think all the criticism did have an effect on how flexible I was with my asking price, but at least my 500E went to a good home.


You were DIRECTLY referring to this forum (you even named it by name), and you were obviously unhappy with the comments made here about your car. You also directly stated that the comments (criticism?) posted here did negatively affect your asking/final negotiated price. Obviously since you brought it up, you were unhappy about it -- your asking price expectations weren't met. I am not upset or defensive about this at all, as you claim I am. In actuality, I am happy and proud that we have members here who care enough, and know enough, about the cars that they care to post cars here that they come across for sale, and knowledgeable members chime in with their observations and comments. Boy, I don't think you'd like to see the database of about 700 500Es that I've maintained for the past 10+ years that have come up for sale, with my comments about them.

Furthermore, you stated that there was a "lukewarm" reception to your car both here and at Benzworld. Do you think this could have been because your description of the car, lack of detailed photos and information, and other selling strategy didn't meet the needs and expectations of potential buyers? If a car is truly pristine (and I'm not judging yours because I've not seen it personally for about 9 years), wouldn't you want to show that off photographically as much as possible in a forum post or advertisement? Or on a web page with a few dozen photos of your car? Conversely to your situation, I have seen PLENTY of mediocre cars get TOP DOLLAR simply because they were completely documented textually and with excellent photography, and sold in the right venues.

The "blame" comment comes from your Benzworld post, and your previous comments about the issues that caused you to come down off of your initial asking price. You can't blame any factors for contributing to that -- you made the decision, solely yourself, as to what the price would be. You are unhappy because you thought (in your heart of hearts) that you should have received more money for your car. In short, your initial expectations were not met. It is human nature to try to attribute that reality and those dashed expectations to factors seemingly beyond one's control.

Lastly, you should be damn happy that such as venue like 500Eboard.com exists, which allowed your car to get free publicity among the very people, worldwide, who care most about these cars. I can certainly tell you that 98% of the people on the other "general" forums like Benzworld and PeachParts don't care a whit about the 500E, and if you go via eBay or Craigslist, well, those venues have their own associated issues I won't get into. I don't, nor will I ever, charge people to use this forum. If you want to control the message and have a venue where people can't comment about your car, then buy an advertisement in Hemmings, or list the car on eBay, or such. But if you post on a forum, you'd better (per your First Amendment statement) be prepared to take some heat.


I have no issues with nit-picking and constructive criticism when it's based in reality. What ruffles my feathers (IN GENERGAL, not specifically with my car's sale, though I used my car's sale as an example because it did happen in that context, too, to a small extent) is when people make stuff up and assume the worst. But to be clear, what's saved you, and me, and other buyers from "costly mistakes" weren't the nit-picky made-up comments, but the careful, fact-based critical comments by knowledgeable and eagle-eyed forum members that are thankfully more common. My issue is with the former, not the latter -- and this really isn't such a radical opinion to have, right?
Nobody likes seeing their "baby" disparaged whether deserving or not. You'd have had a LOT more "knowledgable" and "fact-based" comments if you'd have posted more and better photos, and provided more information. Tons of sellers (and I'm talking dealers and private sellers, here) post fuzzy, small or just a couple of photos and then expect top dollar for their car. Life doesn't work that way. The most knowledgeable people about the 500E on the planet hang out at this site, and many of them are the most vociferous and knowledgeable commenters on cars for sale. I'd think that if a non-factual comment was made, you'd gently correct it, or follow up with additional photos or documentation that clarified the matter, rather than getting defensive.

NOBODY sits around here with the express opinion that "I'm going to comment negatively on this car for sale so i can take satisfaction in beating the shit out of the seller and knocking him down off of his asking price." However when a car is misrepresented, or a "pristine" car is scantily documented, or a car is going for a seemingly high (i.e. not generally market-correct) asking price, it certainly does raise eyebrows and invites a higher than normal level of scrutiny. Same with super pristine or rare cars like E60 AMGs, E500 Limiteds and the like, or a car like the Shatner car that has "star provenance." It better be documented or have believable details, or it's going to get picked apart.

Anyway, I hate making such a big issue about this, especially with regards to specific things like THIS forum and my OWN car. Those were just examples. My comments on Benzworld were intended to be more general observations about human psychology and there's really no need to take it so personally and be so sensitive about it. This is a great forum, you're all good people, I'm very happy Karl has my car now, and I have no desire to antagonize any of you.
It's not taken personally, but the issue has been lightly touched upon in the past and I think it's something that has needed to be more actively discussed. When my forum is accused (or inferred) of doing something wrong, and I see no wrong done, then I'm sure as heck going to debate it. I understand that feelings can get hurt when a car is "put down" and money is seemingly lost, but you have to look at a transaction on its merits, and not place blame here. Bottom line with life (putting religion aside for a moment, for those who are Christ followers) is that we are all in control of our own destiny on this earth - we have free will. We make our own reality, and this applies to buying and selling cars too.
 
As with any forum dedicated to a particular model it is going to be critical. It comes with the territory. People here do tend to be very critical of any car in the "for sale" section. I expect that and take it for what is worth. Learn and move on is my approach.
 
Here's the Flickr album that I had put together both as a souvenir for myself and as a selling tool. I think it's pretty detailed, and the link to this album has been posted on this forum several times (including in captruff's original FS post about my car): http://www.flickr.com/photos/-janos-/sets/72157632655639984/

While I did advertise my car in several venues, I never posted my car for sale on this forum, and I haven't ever been an active member here (this is like my 4th post here, ever). In fact, I found out about captruff's original post about my car way later, when a potential buyer alerted me to it. So that probably explains why my posts here lacked detail: I had no posts here... But it's not accurate to say that my pristine car was "scantily documented" -- I was as open and transparent about it as possible to everyone who inquired about it, and I shared the VIN, my mechanic's contact info, and all my service records freely. And as the new owner can attest, it really was pristine, just like I said.

Anyway, I'm tired of talking about this. On another note, Gerry, if I read your post correctly, it's really cool that you saw my car in person 9 years ago ("I'm not judging yours because I've not seen it personally for about 9 years"). That was well before I owned it. If you have any info on the car from that period, please PM me. I'm really curious what info you have. Thanks!
 
Gerry, if I read your post correctly, it's really cool that you saw my car in person 9 years ago ("I'm not judging yours because I've not seen it personally for about 9 years"). That was well before I owned it. If you have any info on the car from that period, please PM me. I'm really curious what info you have. Thanks!
I don't have much. I saw it once at a 500Ecstasy GTG in San Francisco around 2004, when FAD attended along with others. I also saw GSXR's silver E500 at that gathering, as well, not too long before he bought it. We were parked on the street in the Embarcadero area, and I just remember it being probably the second or third-most clean 500E I'd seen up that point, in person. We all quickly went inside the restaurant for dinner, so we didn't spend a lot of time doting around the cars. I think there were about 6-7 owners at that dinner.
 
Re: OWNER - KarlC - 3rd times the charm ?

I agree totally. And when I'm ready to buy another 500E, I'll probably be turning to you all for some advice and assistance! :)

Janos its good to see you here !

As I said this topic has come up here before I will have to see if I can find the past thread
 

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